As is well known, Navifleet tracking is a universal tool for comprehensive supervision of a vehicle fleet. There are, however, situations in which a number of factors can disrupt the stable operation of the system. How do we deal with them? I will explain using the example of one of the most common faults our technicians deal with every day. Here is the case study of an implementation.
Case study: a day in the life of a Navifleet technician
As every day at 8.00, the staff of our technical department log in to the system to switch on the diagnostic module. What is this "diagnostic module"? It is a proprietary tool created by Navifleet's developers that allows our technicians to respond immediately when a tracker in a client's vehicle shows no activity. Thanks to it, the technical department staff monitor the state of every vehicle on an ongoing basis.
Warning! Voltage drop! A flat battery and Navifleet's response
One case where the diagnostic mode proved invaluable involved a client in whose vehicle we detected a flat battery before the client themselves had a chance to find out. One of our technicians, reviewing as every day the vehicles showing no activity, came across a worrying reading. The battery voltage of one of the vehicles was just 0.563V. Concerned, he called the client to inform them that the battery in their vehicle had probably gone flat. At first the client was sceptical, but agreed to check in person whether our technician's suggestion was true.
How did you know?!
How telling was our client's astonishment when, after checking the battery's state of charge, they called their Navifleet technical account manager and asked: "How did you know?" It is in moments like these that we become even more convinced that GPS tracking is not just a dot on a map, but a powerful tool for monitoring a vehicle's technical condition on an ongoing basis.
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